About Us
Mission Statement
The mission of the Franklin County Fire and EMS Department is to protect the lives, property, and environment of our residents and visitors through professional emergency response, fire prevention, and public education. We are committed to excellence in service, proudly supporting our rural communities and thriving tourism industry with dedication, integrity, and compassion. Through collaboration with our volunteers and partner agencies, we strive to ensure a safe and resilient Franklin County - every day, for everyone.
Strategic Vision Goal
To be a model of excellence in rural emergency services by enhancing operational readiness, expanding community outreach, and fostering strong partnerships. We envision a future where every resident and visitor of Franklin County feels safe, informaed, and supported; achieved through continuous training, innovative fire prevention strategies, and a sustained commitment to collaboration with volunteers and local agencies. Our goal is to build a resilient, responsive, and respected department that adapts to emerging needs while honoring our rural roots and supporting our growing tourism economy.
What Is Public Safety?
The Department of Public Safety was created by County ordinance in 1988 to oversee four areas of safety concerns within the County:
- Animal Control
- Emergency Management
- Emergency Medical Services
- Fire
The Department also oversees and works with 10 volunteer fire companies and 7 volunteer rescue squads. While the County relies heavily on professional volunteers to answer approximately 7,000 EMS calls and 3,500 fire calls annually, Public Safety also supplements the system with career fire and EMS providers.
Public Protection Classification
Franklin County Public Safety currently has an Insurance Service Offices Public Protection Classification (ISO-PPC) of 4/4Y, for the entire county.
-
Franklin County Fire & EMS
Physical Address
50 Claiborne Avenue
Rocky Mount, VA 24151
Phone: 540-483-3091Fax: 540-483-3086Emergency Phone: 911